![]() BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. ![]() BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If I had a choice I would not deal with them at all, but my car is still under warrantee.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. The times I have had to deal with them in the past they have been rude and dismissive. I have been trying to get this tire put on since June and it is now July 7th. I did finally got some one and when some did finally answer they hung up before I could even speak. The calls either dont go through or they just disconnect. I tried to call them several times this morning. After three calls last week to them I still have not been able to get a response It has been nine days and still no return call. I tried to contact them to make arrangements to get the $95,000 car to them to replace the tire as it is worn right down to the wire threads and is dangerous to drive. They did call to let me know the tire was in. It took me 2 days to finally get some on the phone to order a $560. The people who work there are unresponsive to phone calls ,they dont answer the phone and dont return calls when a message is left. Lexus of greenville is hands down the worst business that i have ever dealt with and i am 74 years old. Get this off my credit within the next week. I am a 55 year old retiree from state government, I have worked hard for my money Tell me why did I receive a call immediately after from Lexus manager threatening that car would go on my credit as a repo. Tell me when I called why did the financing manager start screaming over the phone and accused me of totaling the car and not turning it in. I confronted corporate about this and they said Call dealership and cancel contract because it was still showing in their system as being Open. Tell me why was there an account in my name 12.5 percent interest $340.00 payments due 1/21/23. A link was given to corporate and I called. Tell me why did a salesman named Daniel send me a text the week before Christmas from the dealership telling me to come and pickup the car Chevy up. The keys were turned into the salesman on duty. It was understood I would try to finance with my bank that Friday. He did a contract worked everything up and they let me take the car home to test drive. The Lexus Corporation would Not finance me. The sales manager sent in paperwork to Lexus to try their companies financing. I test drove a Chevy Cruze 2018 and I wanted to buy it. On or about the third week in November on a Thursday I went to look at a car.
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